It goes without saying that being polite and attentive are minimum expectations for quality customer relations, but being nice isn’t always enough. They say actions speak louder than words, and
Using Psychology to Boost Customer Relations
An important goal for customer service includes customers feeling satisfied and positive about their buying experience. Your goods and services may solve a problem or satisfy a need, but their
Making Connections – One Customer at a Time
In a world of automation, customer relations have become a lost art. The days of speaking directly to someone with authority feel long gone and wrestling with chat boxes or
Make Customer Relations Part of Your Business Model
A business model is a roadmap for your business’s success. Planning out your business strategy helps with decision making and measuring success. Most business plans include: • A company description• Goals