Mobile messaging applications are increasing in popularity, and many marketing researchers believe it will only get better. These applications have features that allow people to communicate directly on their smartphones through applications downloaded to the device. Each of these applications focuses on sending and receiving messages but has its own unique features and benefits. Today, many of these applications are used by businesses to engage their audience and further grow their small or large business.
Here are seven social messenger applications to use to engage your audience and grow your business:
The number one messaging application is used by many people worldwide, with two million monthly active users. This application is an alternative to standard SMS or text messages but allows you to send and receive messages, voice calls, and videos or pictures.
The second most popular social messenger application includes Facebook Messenger, with just over one million monthly active users. At first, this application was tied to Facebook, but it is now starting to pull away to be used completely on its own and not just with the features of Facebook. This means Facebook Messenger can be added to your blogs, Shopify stores, and more to better market to your target audience.
Another powerful option includes Instagram. While this is not a separate messenger application, the whole platform comprises the power of direct messages that can further increase engagement among your target audience. Instagram is a powerful visual platform that as many as two hundred million businesses use today to promote their business.
It is a fun and unique social messenger application if your target audience is highly tech-savvy and between fifteen to twenty-five years old. They make almost half of the monthly active users. This application is perfect to market your business with its unique filters, geolocation tags, and other interactive features.
Improve your customer service with Viber Business Messages, groups, channels, chatbots, and customizable interactive stickers. Viber is a unique social messenger application where it uses a personal cell phone number to communicate with others around the world directly. In addition, the business verification tool allows you to send messages to your target audience authentically, fast, and on a reliable and secure network.
Twitter is a social media platform that also offers direct messages that can be used to better communicate and connect with your target audience. Many of those who use Twitter expect to communicate with businesses, too—making it a quick and easy option to use if you want to improve customer service and audience engagement.
Finally, but certainly not least, Telegram is a cloud-based instant messaging application that allows you to send and receive messages, video calls, and transport data on a secure and reliable network from your smartphone or web browser. In addition, telegram offers large group chats, groups, channels, and verification services to make it unique and fun to engage your target audience.
Find the social messaging application that makes sense to your target audience and add it to your content marketing strategy to increase audience engagement and success. Improving the communication between you and your target audience can only be a positive thing for the success of your business.
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